I had ordered 12 cupcakes online from this store, to be delivered to my brother’s house, to celebrate his birthday in lockdown. When the box was delivered and opened, it was a horrible mess! It had looked like someone had scooped up and smeared the icing of the cupcake with their fingers. Most of the icing of the cupcake had melted and stuck to the box. There was hardly any icing left on the cupcake Also, most of cupcakes were not in an upright position. The only good thing was that only 2 of the cupcakes tasted good. Out of 12, which cost over $50, with delivery costs being incredibly high, it was definitely not worth it!! I had ordered from this store, because I had looked at many reviews which showed that it was of amazing quality!! I am honestly beyond horrified and would never order from here again. I don’t understand what happened, especially since family members would like to make birthdays special, during lockdown on top of that. It doesn’t make sense - When I drove over 40 minutes with a 2-layered cake to a restaurant, it had not melted, the cake was in perfect shape when we arrived. I don’t understand how delivering a box of 12 cupcakes to a location, which Is under 30 minutes away, leads to a incredibly horrendous birthday gift!