Frequently Asked Questions
Terms & Conditions
All our prices are inclusive of GST where applicable. Our prices may change without notice.
We accept all cards via PayPal.
Delivery fees are quoted on location or online. Our deliveries are sent from our Melbourne CBD. We ensure our delivery drivers do a safe delivery of our cupcakes due to its delicate nature. There is a additional surcharge on the usual weekday delivery cost for orders requiring deliveries on weekends.
If you are not entirely satisfied with your order please speak to one of our Managers to resolve the issue. Only orders that have been delivered or received instore in a faulty manner, such as cupcakes that are destroyed in appearance or inedible, may receive a full refund. Once the cupcakes have been picked up by the customer or delivered, it is the responsibility of the customer to treat the product with care until required.