You can contact us via email at info@littlecupcakes.com.au - for cake orders, please include how many people you need to cater for and dietary requests. If you have a specific icing or decoration style in mind, send through some reference images, so we can quote the cake price appropriately. Alternatively, you can also fill our custom order form online.
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FAQ
FAQ
FREQUENTLY ASKED QUESTIONS
GENERAL
How can we send you feedback?We take on all feedback and value the time our customers make to contact us. Email us at info@littlecupcakes.com.au with “Feedback” in your subject line. |
CUPCAKES
How do I store and serve my cakes after purchase?For same day consumption, keep cupcakes at room temperature. To store the cakes overnight, refrigerate in a cake box. To serve the next day, bring cakes to room temperature one hour before serving. Our cupcakes are safe to consume up to 3 days after purchase.
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What should I do if I have an allergy?When ordering, notify us of any allergies, and we are happy to accommodate by packing certain flavours separately. You can also check the ingredients and allergens on our Allergy Page. |
Do you have vegan cupcakes and cakes?Yes, we offer vegan cupcakes and cakes. We have a vegan red velvet cupcake and red velvet tiered cake. We also offer a vegan blueberry and pistachio GF cupcake that is made with almond meal. Red Velvet Cupcake (VE) – Little Cupcakes Red Velvet Tiered Cake (VE) – Little Cupcakes Blueberry Pistachio Cupcake (V) (GF) – Little Cupcakes These are dairy and egg free. |
Do you have gluten-free cupcakes and cakes?Yes, we offer gluten-free options. Please note that all gluten-free cupcakes are made with almond meal and may contain traces of nuts. Here’s a list of our current flavours: |
Are your gluten-free options coeliac safe?If you are coeliac, we would feel uncomfortable advising that our gluten-free cupcakes are safe for consumption for those with coeliac disease as there could be the chance of cross-contamination because our regular cupcakes are made on the same day as our ‘free-from’ range. |
Do you have Halal cupcake options?All the ingredients we use comply with Halal requirements or are certified |
ONLINE ORDERS & DELIVERY
How do I place a custom cake order?
Can I pick up an order in-store?
Yes, the in-store collection is available from William's street (Goldsborough Village) and Degraves Street. Check our store locations page here to check current trade hours
I’ve placed an order online for in-store pick-up. When will it be ready for collection?
Your order will be ready for pick-up when the store location opens for that day. Check our store locations page here to check current trade hours.
Which postcodes in Victoria do you deliver to?
We deliver up to 25 km from the Melbourne CBD.
How do I get a refund?
First review our Terms & Conditions, link can be found here. If eligible, please email, info@littlecupcakes.com.au
What are the payment options?
We accept all major credit cards as well as PayPal. We are a cash free business and don’t accept cash in store.
Information last Updated: 7th July 2022
